Announcements

Getting lots of cPanel notification emails?

  • 1st February 2024
PLEASE DO NOT MARK THESE AS SPAM. Marking these messages as spam hurts your server's email deliverability and will cause issues for your website. These emails may be annoying, but they can contain some very important information. We've written a support doc to explain the purpose of these emails and how to modify your notification settings. Read ...
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Goodbye Discord

  • 20th January 2024
We attempted to use Discord as a way to manage our knowledge base, support tickets, team group chats, and video calls. However the learning curve for most clients was too steep and it only created barriers to communication. Moving forward, video calls with be on Zoom, our knowledge base and support tickets will be hosted here in this Client ...
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Accessing cPanel

  • 20th January 2024
If you are hosting your website(s) with us, you now have more access and control over your site than ever before. Use cPanel to access your database and files, optimize your website, create backups, fix critical errors, scan for viruses, and check your disk usage, among a multitude of other features. You can access cPanel at cpanel.arcfires.com, ...
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New Contact Methods

  • 20th January 2024
New Phone Number We had constant issues with our previous business phone system and we've switched so we can continue to send and receive text messages. Please contact us at (208) 243-9460. New Mailing Address Our mailing address has changed. Please make sure checks are sent to this updated address: New mailing address: PO Box 294 Rexburg, ID ...
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